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Terms of service

The boring page, written plainly.

Short version: use NestBoard for what it's for, treat your household members kindly, pay your bill if you're on a paid plan, and we'll keep the service quiet, capable, and honest.

1. Agreement

NestBoard is operated by NestBoard LLC, a Florida limited liability company based in the USA. References to "NestBoard," "we," "us," and "our" in these terms mean NestBoard LLC.

These terms apply when you use NestBoard. By creating an account or joining a household, you agree to them. If you don't, please don't use the service.

If you're using NestBoard on behalf of an organization (a care facility, a co-housing group), you confirm you have authority to bind that organization.

2. Your household, your content

Anything you create in NestBoard (events, chores, lists, notes, files) belongs to you and your household. We claim no ownership.

We need a limited license to store, display, and sync that content across the devices and members you authorize. Nothing more.

You're responsible for what you and your household members add. Don't add content that violates someone else's rights or breaks the law.

3. Acceptable use

Don't use NestBoard to harass, threaten, or harm anyone, including other members of your household.

Don't try to break the service, scrape it, reverse-engineer it, or use it to send spam or unsolicited messages.

Don't share account credentials. Households are designed for shared use, which is why we have multi-seat plans.

4. Plans, billing, and trials

New households get a 2-week free trial of every feature with no card required.

After the trial, the household plan is a flat $4.99/month, or $49.99/year (two months free), covering the whole household with unlimited members. There are no per-seat charges.

On the web we bill through Stripe. If you subscribe inside our iPhone or iPad app, your purchase is processed by Apple In-App Purchase under Apple's terms, and billing, renewals, and cancellations for that subscription are managed through your Apple account. Refunds for App Store purchases are requested through Apple, not us.

Refunds within 30 days of your first paid charge, no questions. After that, you can cancel any time and future charges stop immediately. We do not pro-rate the current cycle, but you keep full access until it ends.

We may change pricing with 30 days' email notice, and you can cancel before the change takes effect.

5. Robin (AI)

Robin is an assistant. It suggests, it does not decide. It can be wrong, so you're responsible for reviewing what it drafts before you accept it.

Robin only acts on inputs you give it: pasted text, forwarded mail, voice notes, attached screenshots, and what is already in your household.

Robin does not browse the web, read your inbox, or operate independently of you.

6. Service availability

We aim for high availability and respond to outages quickly. Our public status page is at mynestboard.com/status, and ongoing incidents are also communicated via email to affected households.

We may take the service down for maintenance with reasonable notice.

We will not delete your data without notice. Account deletion follows the policy in our Privacy Policy.

7. Cancellation & deletion

Cancel any time from Settings. Your household stays read-only until the end of the current billing period.

Delete your account at any time. Your live data is removed within 30 days, and backup copies roll off on our hosting provider's standard backup cycle.

Unverified accounts: if you sign up but never confirm your email, we send up to two reminder emails and then automatically delete the unverified account 30 days after signup. See the Privacy Policy for details.

We may suspend or terminate accounts that violate these terms, after notice and a chance to fix the issue when reasonable.

8. Disclaimers

NestBoard is a coordination tool, not a medical or legal record system. Don't rely on it as the system of record for medication adherence, legal custody arrangements, or anything where regulated record-keeping is required.

We provide the service "as is" and do not warrant it will be error-free. Where law allows, our liability is capped at the amounts you have paid us in the past 12 months.

9. Governing law

These terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws principles.

Disputes are resolved in the state or federal courts located in Florida. EU and UK consumers retain any mandatory rights of their home jurisdiction.

10. Changes & contact

We may update these terms. Material changes get 30 days' notice by email and a banner inside NestBoard.

Continuing to use the service after changes take effect means you accept them.

Legal questions: legal@mynestboard.com. General support: hello@mynestboard.com. Effective date: June 11, 2026.

Questions about the small print?

Email legal@mynestboard.com. A real person reads every note.

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