How can we help?

Getting started

• How do I create my household and get set up?›
• What does the first-run setup wizard ask me?›

Family & accounts

• How do I add family members?›
• What is the difference between an Adult and a Child role?›
• Can my kids use NestBoard without an email or account?›
• Why does adding an under-13 child ask for parental consent?›
• How do I invite, resend, or revoke an invite?›
• How do I accept an invite to join a household?›
• How do I sign in? (Google, Apple, or email)›
• Why did I get a NestBoard reminder email, and what if I never signed up?›
• What are member groups and how do I use them?›
• What can I do on the Family page?›
• How do I leave a household or delete my account and data?›

Calendar

• Subscribe to your family calendar in Outlook, Google, or Apple›
• Switching between Month, Week, and Day views›
• The agenda and Today list on your phone›
• Adding an event›
• Editing or deleting an event›
• Single-day, multi-day, and all-day events›
• Making an event repeat›
• Adding family members and groups to an event›
• The Add event form on a tablet keyboard›

Calendar sync

• Connect Google Calendar›
• Connect Outlook or Microsoft 365›
• Connect Apple, iCloud, or any iCal / .ics feed›
• Which calendars sync both ways›
• Turn forwarded emails into events›
• Export your whole calendar as an .ics file›

Chores

• Add a chore›
• As-needed chores (no set date)›
• Tell Robin about chores you already did (one-off tasks)›
• Assign a chore to someone (or leave it open)›
• Due dates and repeating chores›
• Mark a chore done›
• The "who actually did it?" picker›
• Rotating a chore among family members›
• Logging a chore done several times at once›
• Completing a chore from the dashboard›
• Kids completing chores without their own account›

Points & rewards

• How points are earned›
• The family leaderboard›
• Streaks and bonus points›
• Badges, trophies, and gamification›

Projects

• What are Household Projects?›
• Turn a project into a chore (graduate it)›

Medications

• The Medical page: meds, health profiles, and emergency contacts›
• Add a medication and what each field means›
• The three schedule types: Fixed, Short course, and As needed (PRN)›
• Adding times of day for a dose›
• Supply tracking and the pills-to-doses calculator›
• Doses per bottle, doses remaining, and the days-of-supply chip›
• Why NestBoard asks "is this a duplicate?"›
• Logging a dose (and recording one you took earlier)›
• Editing a medication›
• Shared bottles: more than one person from the same supply›
• Dose reminders by push notification›
• Missed doses and how they show up›
• Doses stay in sync on the kiosk and every device›

Meals & recipes

• Plan the week's meals›
• Mark a meal as cooked›
• Import a recipe from a link›
• Import a recipe from a PDF›
• Saved recipes›
• Robin's Ideas for meals›
• Add a recipe's missing ingredients to shopping›

Pantry

• Organize the pantry with categories›
• Find and sort pantry items›
• Track what you have in the pantry›
• Does the barcode scanner work on my phone (or tablet)?›
• Expiring-soon and expired items›
• Move a pantry item to the shopping list›

Shopping

• Shopping lists and adding items›
• Check off, clear, and delete items›
• Shopping and pantry on the kitchen tablet›

Allowance & savings

• Allowance: how kid wallets work›
• Adding and deducting funds in a wallet›
• Kid savings goals: contribute and withdraw›
• Family Savings: one shared household goal›

Routines

• What routines are›
• Creating a routine›
• Editing a routine›
• Checking off steps, the who-did-this picker, and resetting›

Family board & activity

• Posting to the Family Board›
• The activity feed›

Carpool & school

• Carpool and rides›
• School assignments and subjects›

More family tools

• How do I track pet care and vet appointments?›
• How do wish lists work, and who can see who claimed an item?›
• What is the child-safety PIN, and what does it protect?›
• How does Screen Time work?›
• What is Vacation mode, and does it pause chores?›
• How does the weather widget work?›
• How does the Air Quality card work (AQI, UV Index, pollen)?›
• What are Lightning alerts and how do they work?›

Robin (your assistant)

• Who is Robin, and how do I talk to it?›
• What can Robin actually do for me?›
• What can Robin NOT do?›
• Is Robin private? What happens to what I tell it?›
• Is Robin safe for kids to use?›

Devices & display

• How do I use NestBoard in a desktop or laptop browser?›
• Do I need to buy special hardware for the family display?›
• How do I turn a device into a Kiosk family screen?›
• What does Kiosk mode do (idle, slideshow, night dimming)?›
• Will my phone or laptop dim and go idle too?›
• How do I install the Android app?›
• Why is the Android app asking me to update?›
• How do I get NestBoard on iPhone or iPad?›
• Can I use an iPad as the wall-mounted family screen?›
• Can I add NestBoard to my home screen like an app?›
• Does a change on one device show up on the others?›

Settings

• How do I change the theme, light or dark mode, and other display settings?›
• How do I customize my dashboard layout?›
• How do I hide menu sections I do not use?›
• How do notifications, chimes, and quiet time work?›
• Notifications stopped coming through on my Android phone›
• How do I manage my signed-in devices?›

Account & billing

• How does the free trial work?›
• What does NestBoard cost?›
• Subscribing, restoring, and managing on iPhone (Apple)›
• Do you have a discount or signup code?›
• Does NestBoard track me or show ads?›
• How do I export or delete my data?›

Email a real person.

hello@mynestboard.com — we answer within a day. Usually with a fix, sometimes with a question, always with a thank-you.