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Children's privacy

Parents in control. Always.

Children do not sign up for NestBoard on their own. A parent creates each child profile from inside their own account. Most children never need an email address or a login at all, and it is the parent who decides if that ever changes.

1. The short version

NestBoard is a private organizer for one household. It is built for a family to use together. It is not somewhere children find on their own and sign up.

A parent or guardian creates the household and adds a profile for each child from inside their own account. Most children never need an email address or a login of their own. They use NestBoard on a device the family already shares, like a kitchen tablet.

A parent can also decide that an older child should be able to sign in on their own phone. The parent is the one who starts that, by adding an email address for the child and sending an invite. The child then sets a password.

Either way, an adult in the household sets it up and stays in control. A child cannot join a household without an invite sent from inside it.

2. How a child profile is created

Every child profile is created from an account that is already part of the household. There is no public sign-up a child can complete on their own, no directory of families, and no way to find or join a household from the outside.

By default a child profile has no email address and no password. It holds a display name, a color and initials, and whatever chores, events, routines, allowance, meals, or medication reminders the parent assigns. A parent can change any of it at any time.

If a parent wants that child to sign in on their own device, the parent adds an email address for the child and sends an invite. NestBoard emails a link, the child opens it and chooses a password, and from then on the child can sign in. Every NestBoard login needs its own address, so a child with a login has their own mailbox rather than sharing a parent’s. We store that address and a scrambled (hashed) version of the password. We never store the password itself.

A parent can cancel a pending invite before it is used, and unused invites expire on their own after seven days.

3. Children under 13 (COPPA)

COPPA is the US Children's Online Privacy Protection Act. It requires a service to get a parent's consent before collecting personal information from a child under 13, to say plainly what it collects, and to let parents review and delete it.

In NestBoard a parent is the one who adds the child, so a parent is the one who gives that consent. How we ask depends on where you add them. During first-time setup, a notice appears as soon as you put a child on your list, saying that by adding a child you confirm you are their parent or legal guardian and consent on their behalf. That one is a notice rather than a checkbox, so it does not hold up the step, and the consent is recorded when the profile is created. On the Family page afterwards, adding or editing a child lets you mark that the child is under 13. When that is marked, the confirmation becomes a checkbox you have to tick, and the profile will not save without it. NestBoard does not work out a child's age by itself, so that marker is yours to set. Wherever consent is given, we store the date it was given.

What we hold about a child depends on what the parent sets up. It can include a display name, a color and initials, a birthday if the parent enters one, a photo if the parent adds one, and the chores, events, routines, allowance, meals, or medications assigned to them.

If the parent has given the child their own sign-in, we also hold that email address, the scrambled password, and the ordinary technical records that come with using any app, such as sign-in times and the device token needed to deliver a notification.

If the household has connected Alexa, a voice profile identifier for a child may be stored only after someone says "I'm ..." with that child's name on an Echo. It is an opaque code Amazon assigns to the voice, never a recording, and we receive no audio. It only lets NestBoard know which family member is speaking, and a child recognized this way can listen but cannot change anything by voice. A parent can disconnect Alexa at any time in Settings, which deletes every stored voice identifier for the household immediately.

A parent can withdraw that consent at any time. Section 7 explains exactly how.

4. What we do not do

We do not show advertising in NestBoard, to children or to anyone else.

We never sell or rent a child's information.

We do not use family data to train AI models, and the AI providers we work with are under agreements that bar them from training on it.

We do not run advertising or marketing trackers anywhere. Not in the app a child uses, and not on the public pages a parent reads before signing up. We used to run ad measurement tags from Meta and Pinterest on those public pages. We removed them, so there is now no advertising tracker anywhere in NestBoard to explain away.

We do not let anyone outside the household contact a child. There are no public profiles, no friend requests, and no messaging between households.

5. Data minimization

A child profile holds only what the household actually needs to run: a display name, a color, and the chores, events, routines, allowance, or medications assigned to that child.

If the household sets a home location for weather and lightning alerts, that location belongs to the household, not to the child, and is used only to power those features.

Like all NestBoard data, a child's information passes through the infrastructure and AI providers we list at mynestboard.com/subprocessors. They handle it on our instructions and cannot use it for their own purposes.

Children also get less access than adults, not more. A child signed in to NestBoard cannot change household settings, cannot see or change billing, cannot add or remove members, cannot move money in allowance or savings, and cannot use Robin, our AI assistant. Those limits are enforced on our servers, not just hidden in the app.

6. How long we keep it

A child profile's information stays for as long as the household keeps the profile. Remove the profile and the data tied to that child goes with it, including any small facts Robin had saved about them, like an allergy.

Robin conversations are the one thing on a fixed clock. They are kept for 12 months and then deleted automatically. We keep them that long so Robin remembers your household across a school year rather than asking the same questions every few weeks.

Children cannot use Robin, as section 5 explains, but a child's first name can still show up inside a parent's Robin conversation, for example when a parent asks Robin to put a dentist appointment on the calendar. Those conversations are stored for the household as a whole rather than per person, so a past mention of your child stays until that 12-month window runs out. Removing the child's profile does not reach back into an older conversation. Deleting the household removes all of it at once.

The numbers here match our main Privacy Policy and our security page. If you ever see them disagree, the Privacy Policy at mynestboard.com/privacy is the one to trust, and please tell us so we can fix it.

7. Parental rights

Review: a parent can see everything tied to a child's profile from the Family page, and can download a copy of the household's data from Settings.

Correct: a parent can edit a child's information at any time.

Delete: a parent can remove a child's profile from the Family page. That deletes the records tied to that child, including chores and chore history, events, routines, allowance and points, school assignments, medical details, medications and dose history, and any comments they wrote.

Removing a child marks the profile itself inactive rather than erasing it, so the rest of your household history still reads correctly. What stays is only what that history needs: their first name, color and initials. Their birthday, their photo, their email address and the consent record are erased with everything else. Deleting the household erases it outright. If you would rather we erase a child’s profile completely without deleting your household, email privacy@mynestboard.com and we will do that.

If that child has their own sign-in, removing their profile removes the sign-in with it. Their email address and stored password are deleted, and any device they were signed in on is signed out straight away. You do not need to delete your household, and you do not need to wait on us. The Family page will not remove your own profile, so that nobody is signed out from under themselves mid-session. To close your own account, use Settings, then Privacy and Data. If you would rather we handled it, or you want the profile erased outright rather than kept as an inactive name in your household history, email privacy@mynestboard.com.

Withdraw consent: removing the profile, or deleting the household, ends our handling of that child's information. Deleting the household removes every child profile with it, and the steps are at mynestboard.com/delete-data.

Refuse further collection: a parent can remove a child's sign-in, turn off their notifications, or remove the profile entirely. Any of those stops us collecting anything further about that child.

8. Questions & contact

NestBoard is operated by NestBoard LLC, a Florida limited liability company based in the USA. You can reach us at the addresses below about your child's information.

Children's-privacy questions: privacy@mynestboard.com. General questions and help: hello@mynestboard.com. A real person answers within a day.

This page is informational and complements our main Privacy Policy at mynestboard.com/privacy. It is not legal advice.

Effective date: August 12, 2026.

Built for families. Controlled by parents.

If anything here is unclear, write to us. We'll fix it.

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