COPPA is the US Children's Online Privacy Protection Act. It requires a service to get a parent's consent before collecting personal information from a child under 13, to say plainly what it collects, and to let parents review and delete it.
In NestBoard a parent is the one who adds the child, so a parent is the one who gives that consent. Both places you can add a child now ask the same way. During first-time setup, a checkbox appears as soon as you put a child under 13 on your list, saying you confirm you are their parent or legal guardian and consent on their behalf. Setup will not move to the next step until it is ticked, and nothing about that child is recorded until it is. On the Family page afterwards, adding or editing a child lets you mark that the child is under 13, and once that is marked the same confirmation has to be ticked before the profile will save. NestBoard does not work out a child's age by itself, so in setup the age you enter is what raises the question, and on the Family page the marker is yours to set. Wherever consent is given, we store the date it was given. We do not check the relationship against anything, so this is a parent's word, recorded and dated, and not one of the formal verification methods the COPPA rule lists.
What we hold about a child depends on what the parent sets up. It can include a display name, a color and initials, a birthday if the parent enters one, a photo if the parent adds one, and the chores, events, routines, allowance, meals, or medications assigned to them. If a parent asks Robin to delete a child's medication, we keep a copy of it, without its dose history, for 30 days so the parent can undo it, then delete it. Removing the child's profile deletes that copy straight away.
A parent can also set food preferences for a child: diet choices such as vegetarian, foods they won't eat, and foods they reliably eat. We store them to plan meals, and share them with our AI provider only as needed for Robin's meal suggestions and the labels on recipes and planned dinners. They are deleted when the child's profile is removed. Within the household, adults and caregivers, including on a shared kiosk, can see food preferences; only an adult signed in on their own device can change them; children and guests are only told whether one exists.
A child who uses NestBoard can also rate a meal with a thumbs up or thumbs down and, if they like, leave one short note. We save the dish, the thumb, the note and the time with that child's profile. Those ratings and notes can be included in the meal suggestions Robin makes for the family, which means they are shared with our AI provider only as needed to make those suggestions. A child's thumbs down is only a note and never stops a dish from being suggested, and a rating from a parent on the same dish counts for more. They are deleted when the child's profile is removed.
If the parent has given the child their own sign-in, we also hold that email address, the scrambled password, and the ordinary technical records that come with using any app, such as sign-in times and the device token needed to deliver a notification.
If the household has connected Alexa, a voice profile identifier for a child may be stored only after someone says "I'm ..." with that child's name on an Echo. It is an opaque code Amazon assigns to the voice, never a recording, and we receive no audio. It only lets NestBoard know which family member is speaking, and a child recognized this way can listen but cannot change anything by voice. A parent can disconnect Alexa at any time in Settings, which deletes every stored voice identifier for the household immediately.
A parent can withdraw that consent at any time. Section 7 explains exactly how.